Please include your username and, for bugs, your phone model and what you were doing. We usually reply within one business day.
Account
I forgot my password
On the login screen, tap Forgot password? and enter the email on your account. We'll email you a 6-digit code and a reset link. The code expires after a short time, so request a new one if it does. Check your spam folder if you don't see the email.
How do I change my profile photo, bio, or home state?
Open your Profile and tap your photo or bio to edit it. Home state and notification settings are under the gear icon on your Profile.
How do I log out?
Profile → gear icon → Log Out.
How do I delete my account?
Profile → gear icon → Delete Account, then confirm with your password. See Delete Account for details and what gets removed.
Privacy
Can people see where I hunt?
No precise location is ever collected or shown. Hunts show only the U.S. state you pick, and GPS data is stripped from every photo before it's uploaded.
Who can see my hunts?
When you log a hunt, the Public Feed? switch decides. Public hunts appear in feeds and on your profile. Non-public hunts are visible only to you and to members of any clubs you share them with.
How do I control notifications?
Profile → gear icon → Notifications lets you turn likes, comments, mentions, friend activity, and club activity on or off. You can also turn off all notifications in your phone's settings.
Friends and clubs
How do friends work?
Friending someone sends a request. Once they accept, you'll see their hunts in your Friends feed. They see yours only if they friend you back. You'll get a prompt to follow back when you accept a request.
How do I join or manage a club?
Find a club in Search or the Clubs tab and request to join. The club owner or an admin approves requests. Owners can promote members to admin, and admins can approve requests, remove members, and change the club logo.
Report a problem or a user
In the app: tap ⋯ on a post or on someone's profile, or long-press a comment, then choose Report or Block. Manage blocked users from your Profile → gear icon → Blocked users.
You can also email support@gamebagusa.com with the username and a screenshot or description. We review reports within 24 hours and remove content that breaks our Terms of Use.
Found a bug? Email us with your phone model, the app version (in your phone's app settings), and the steps to reproduce it.